This self-paced online training course introduces professionals to the essential concepts of Workplace Conflict. Proper workplace conflict management can be crucial to effective relationships within a company or corporation. Conflict can be productive in certain amounts but can reach a level where it hinder productivity, and can go on to produce even more clashes and tension. In the right amounts however, conflict can promote beneficial philosophies and help employees improve upon work performance. Our online training will show professionals how to distinguish the differences between destructive and constructive conflicts and how to deal with them appropriately.
Everybody has to deal with conflict at some point and time, and it helps if you are aware of your own instinctual responses to conflict and where these responses originate from. CBT Direct will review the wide spectrum of responses and the possible strategies that can be used to handle these conflicts and improve upon your natural response. It will also cover how to avoid turning out to be a scapegoat and/or picking sides.
With CBT Directís Online Conflict Management and Workplace Communication Training, professionals and managers will learn the right approaches to help counteract workplace conflict. These issues can come up between teams, departments and individual employees or coworkers and need to be handled quickly and efficiently. Using our online training, professionals will be able to establish the right personal methods of handling these conflicts and be able to recognize when to utilize these conflicts in a positive manner.
Benefits of CBT Directís Online Workplace Conflict Training
CBT Direct boasts the most beneficial online training on the market. With CBT Directís online training, you have the flexibility to study on your schedule, and with the speed and reliability of the internet, CBT Directís conflict management training course is accessible anywhere you have an internet connection. Convenience finally costs less with CBT Direct - the most affordable online training solution today.
The unique design of CBT Directís conflict management course emphasizes learner initiative, self-management and experiential learning. CBT Directís online course design begins with the definition of user-focused performance objectives and then proceeds to the selection and implementation of instructional strategies and learning activities appropriate for those objectives. This effective instruction model for CBT Directís conflict management training course ensures the greatest level of comprehension and retention.
Who Benefits from CBT Directís Online Workplace Conflict Training?
CBT Directís online Workplace Conflict course would be beneficial for professionals at any level that have to contend with or manage workplace conflicts.
What professionals Will Learn from CBT Directís Online Workplace Conflict Training
CBT Directís online training course describes the types of conflict and the appropriate response. When you address conflict properly, you will experience a number of benefits: it can enhance your creativity and strengthen your relationships. This self-paced online course examines the types of conflict situations you're likely to face in the workplace and describes appropriate responses depending on the outcome you want.
This self-paced training course describes techniques you can use to deal effectively with a conflict situation. You'll
learn that an important first step is to define the conflict by clarifying the issues surrounding it. Students will learn
the importance of describing the conflict to the other party in a way that doesn't make them defensive. In addition, the
course outlines collaboration skills that can help you deal with conflicts effectively, building trust and cooperation and
preventing the escalation of conflict.
Click here to see a detailed curriculum outline.