1. You need to configure EFS on a client’s computer. What would you enable on the computer to be able to unencrpyt files if the user’s private key has been deleted?

A. Recovery agent
B. Unlock files agent
C. unecrypt.exe
D. Decrypt agent

2. You are in the process of troubleshooting a Windows XP Professional installation and you need to verify that all the actions have been taken during the setup phase of the installation. Which of the following log files will contain this information?

A. \logfile\verify.log
B. \windir\setupact.log
C. \windir\verify.log
D. \log\setup.log

3. You have just installed Windows XP Professional on a new system and the system contains a new SCSI controller interface which is not on the HCL. The system’s manufacturer has provided a driver to be used during the installation. You tried to install Windows XP Professional following the normal installation routine but each time the system restarts, the installation stops. It seems the system cannot access any of the SCSI drives. What should you do to load the new SCSI driver during the installation of Windows XP Professional?

A. Install the manufacturer’s drivers on the boot disk using the makeboot.exe utility
B. During the first phase of the setup, press F6 to load additional drivers for mass storage
C. During the final phase of setup, press F8 to install additional drivers for mass storage
D. Windows XP Professional cannot be installed on a system with hardware that is not on the HCL
E. Boot from the driver disk that the manufacturer provided. Windows XP Professional will recognize the SCSI drivers and continue with the setup properly

4. A PC Tech in your company had to install several new drivers from Microsoft and a third-party driver installed without him realizing it. The new third-party driver has caused problems with the Windows XP Professional workstation he was working on. He calls you at the help desk and asks, “Why didn’t the system warn me when I installed the third-party driver?” Which of the following should be your response?

A. Windows XP Professional will repair any damaged files if he uses the repair process off the emergency repair disk
B. Driver verification is done automatically and the system did not find any problems with this driver
C. All drivers in Windows XP Professional are authorized by Microsoft and will not install otherwise. He must be mistaken; there were no third-party drivers installed
D. A policy governing whether the verification of signatures that is to be applied has not been enabled
E. Each driver must be tested manually because Windows XP Professional operating system cannot verify each file as it is installed

5. While working as the company network tech you install Windows XP Professional on a laptop computer for a salesman. Out of the box the laptop is configured with both a modem and Ethernet PC card. In the office salesmen normally use their computers in a docking station. They use their computers without the docking station at home by using a power adapter to conserve batteries. While traveling, they create and edit sales invoices. Occasionally some of the salesmen complain that the battery power in the computer does not last as long as they would like it to. You need to configure the laptops to better conserve battery power for sales trips. Which of the following could you do?

A. Restart the computer in the undocked profile and disable the server service n the services options
B. Create a new hardware profile named ON-Site and then use the Device Manager to disable the modem and the Ethernet PC card devices for this hardware profile
C. Reconfigure the hardware profiles to place the undocked hardware profile at the top of the list of available hardware profiles
D. Use Device Manager to disable all devices used by the docked hardware profile

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